2025 Taiwan Service Industry Grand Evaluation | Farglory Recreation won 1 Gold, 2 Silver, and 2 Individual Awards
This year's evaluation covers31 industries, 396 companies, 476 locationsThe scale has reached a record high. Farglory Recreation stands out due to the service spirit of "people-oriented" upheld by its four major brands, comprehensively upgrading the travel experience from digital transformation, all-age experiences to ESG practices:
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Hualien Farglory Ocean Park
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With digitalization and all-age strategies as dual axes: online ticketing, fast track, diverse payment options, and self-service ordering, enhancing the convenience of the park.
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Launched seasonal limited events: such as "Mermaid Carnival" and "Ocean Ice Storm", combining sports, performances, and immersive experiences, which are loved by families and young groups.
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Customer service personnel徐乃卉Awarded the "Service Vanguard Award" for its meticulous care and timely attention, becoming the most reassuring support for tourists.
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Farglory Hotel Hualien
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Won the Silver Award for Leisure Resort Hotels, with newly renovated hardware and software, focusing on "multi-generational travel" to create the first choice for family travel.
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InterContinental Kaohsiung
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Won the International Tourist Hotel Silver Award, and a frontline employee received the "Service Vanguard Award," providing meticulous and thoughtful guidance and service, allowing guests to experience "luxury and sustainability in parallel."
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OLAHPoshtel
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Won the "Service Vanguard Award", showcasing the vitality and friendliness of youth accommodations, creating a convenient and quality lodging atmosphere through the enthusiastic introduction and care of the staff.
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"The glory of gold and silver comes from every sincere service." Farglory Leisure will continue to upgrade the all-age travel experience with innovation and empathy, working hand in hand with travelers to create a sustainable future.
# 🥇Hualien Farglory Ocean ParkGold Medal Award (Large Amusement Center) + Service Vanguard Award | Won Gold Medal for 4 consecutive years
# 🥈Farglory Hotel HualienSilver Award (Resort Hotels)
# 🥈InterContinental KaohsiungSilver Award (International Tourist Hotel) + Service Vanguard Award
# 🌟OLAHPoshtelService Vanguard Award
From amusement parks to hotels, the four major brands fully demonstrate "service power + sustainability power".